Question 1

What exactly is Quallaa?

Accepted Answer

Quallaa is public-facing AI, done right. One product handles missed calls, texts, email, web chat, booking, follow-up, screening, and escalation — and a real person stands behind it. The AI introduces itself by your business name and gathers details about each interaction so nothing falls through the cracks.

Question 2

Will my customers know it is AI?

Accepted Answer

Yes. Quallaa includes a natural AI disclosure in first messages by default. The AI introduces itself by your business name and explains how it can help. You can customize the wording in your settings. Starting June 2026, Colorado law requires this disclosure, and Quallaa handles it automatically.

Question 3

How much does it cost?

Accepted Answer

One product, $149/month. All capabilities included. Free until you go live — prep work (saved conversations, customer profile, guardrails) costs nothing. You're charged $149/month when Quallaa provisions your AI number and takes you live. Month-to-month, cancel anytime. Flat monthly pricing, no per-message or per-call charges.

Question 4

Do I need to change my phone number?

Accepted Answer

No. Your business number stays exactly the same. You get a dedicated AI number with your area code, and Quallaa can also text from your real number via the bridge app — customers never see a different number.

Question 5

How long does setup take?

Accepted Answer

Talk to Quallaa at quallaa.com/quallaa. The agent walks you through what your business needs, surfaces the right inline panels for instructions and hours, and provisions an AI number when you are ready. Self-service end to end — no calls or appointments needed unless you want one.