Your hygienist can't answer the phone mid-cleaning.
When your front desk is busy and your team is with patients, missed calls pile up. Your AI texts them back in 30 seconds — asks about the reason for their visit, insurance, and preferred times — and books the appointment.
The Missed Call Problem
Here's what missed calls actually cost your business.
Front desk can't keep up
Your receptionist is checking in patients, processing insurance, and answering the phone — all at once. During busy hours, calls roll to voicemail. Patients looking for a new dentist call the next office on Google.
New patients are shopping
When someone needs a new dentist, they call 2-3 offices. The first one that responds and makes scheduling easy gets the patient — often for years.
Lifetime patient value is massive
A new patient averages $600-$800 in the first year (cleanings, exams, X-rays). Over 5-10 years, that's $3,000-$8,000 per patient. One missed call is years of revenue walking out the door.
One new patient is worth $5,000+ in lifetime revenue. How many calls did you miss this week?
What Recovering Missed Calls Looks Like
Here's what recovering missed calls looks like for dental & medical offices.
That's a 102x return on investment.
See It in Action
Here's a real scenario — a missed call to Bright Smile Dental, handled by AI.
Bright Smile Dental
AI Assistant
Built for Dental & Medical Offices
Every feature designed around how dental & medical offices actually work.
30-Second Text-Back
New patient calls during a procedure? They get a text back within 30 seconds, even when the front desk is swamped.
Real AI Conversations
AI asks about the reason for their visit, insurance, and scheduling preferences — not a generic hold message.
24/7 Coverage
Someone calls about a toothache at 9pm? Your AI responds and books the earliest available appointment.
Job Detail Gathering
Gathers patient name, reason for visit, insurance info, and preferred times so your front desk can confirm quickly.
Review Requests
After their visit, AI sends a Google review request. Dental reviews drive new patient acquisition.
Smart Escalation
Dental emergency? Broken tooth? AI recognizes urgency and flags it for immediate attention.
Common Questions
Straight answers for dental & medical offices.
Still have questions?
Text (866) 491-6416Never Miss a New Patient Again
One missed call could be a $5,000+ lifetime patient.
Your AI assistant responds in 30 seconds and gathers job details so your customers aren't left waiting. Certification included. Every conversation visible. Cancel anytime.
Also Built For
Quallaa works for any service business that misses calls on the job.