Question 1

What exactly is this service?

Accepted Answer

It's an AI assistant that responds to your missed calls via text message. When a customer calls and you can't answer, they automatically get a text within 30 seconds. The AI has a natural conversation with them and gathers details about their issue, so they're taken care of until you can call back.

Question 2

Will my customers know it's AI?

Accepted Answer

Some will, some won't—but what matters is they get a fast response instead of silence. The AI has real conversations (not canned templates), and customers appreciate that someone is handling their request. If anyone asks directly, the AI is honest about it.

Question 3

How much does it cost?

Accepted Answer

Plans start at $99/month for the Starter plan (300 AI conversations) or $199/month for Pro (unlimited conversations, text from your own number on iPhone & Android). No setup fee on Starter. 14-day free trial — you won't be charged until it ends. Month-to-month, cancel anytime.

Question 4

Do I need to change my phone number?

Accepted Answer

No. Your business number stays exactly the same. We set up call forwarding so missed calls trigger an instant AI text-back. On the Pro plan, the AI texts from your own number on both iPhone and Android. On the Starter plan, texts come from a dedicated local number with your area code.

Question 5

How long does setup take?

Accepted Answer

Self-service setup — you can be live in minutes. Sign up, enter your business info, choose a local phone number, and your AI assistant is ready to go. No calls or appointments needed.