The kitchen doesn't stop for the phone.
During the lunch rush or a Friday dinner service, nobody has time to answer calls. Your AI texts them back in 30 seconds — handles reservation requests, answers hours and menu questions, and captures catering leads.
The Missed Call Problem
Here's what missed calls actually cost your business.
Rush hour = missed calls
Your busiest time for calls is your busiest time in the kitchen. The host is seating guests, the staff is running food, and the phone rings into oblivion. Those calls are reservations walking to the restaurant next door.
Reservations are revenue
A party of 4 is $100-$200 in one visit. A catering inquiry could be $1,000-$5,000. When the phone goes unanswered, that revenue goes to whoever picks up.
Repeat diners start with one visit
A regular who comes twice a month spends $3,000-$5,000/year. Miss their first reservation call and they become someone else's regular.
One regular diner is worth $4,000+/year. Every missed call during rush hour is a regular you'll never meet.
What Recovering Missed Calls Looks Like
Here's what recovering missed calls looks like for restaurants.
That's a 36x return on investment.
See It in Action
Here's a real scenario — a missed call to Ember Kitchen, handled by AI.
Ember Kitchen
AI Assistant
Built for Restaurants
Every feature designed around how restaurants actually work.
30-Second Text-Back
Someone calls for a reservation during dinner rush? They get a text back within 30 seconds, even when the house is full.
Real AI Conversations
AI asks about party size, preferred time, and special occasions — not a robotic recording.
24/7 Coverage
Late-night catering inquiry? Sunday morning brunch question? Your AI handles it around the clock.
Job Detail Gathering
Gathers party size, preferred time, special requests, and contact info so your host can confirm quickly.
Review Requests
After a great dining experience, AI sends a review request. Restaurant reviews drive discovery and reservations.
Smart Escalation
Large catering inquiry? VIP request? AI recognizes high-value opportunities and alerts you immediately.
Never Miss a Reservation Again
One missed call during rush hour could be a $4,000/year regular.
Your AI assistant responds in 30 seconds and gathers job details so your customers aren't left waiting. Certification included. Every conversation visible. Cancel anytime.
Also Built For
Quallaa works for any service business that misses calls on the job.